Privacy Policy

Effective Date: January 01, 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Billing and shipping address
  • Country of residence
  • Order details (brand name, article code, customization notes)
  • Body measurements submitted for stitching
  • Uploaded images or documents
  • Payment confirmation details

We also collect limited technical data such as IP address and browser information for security and website performance purposes.

2. How We Use Your Information

We use your information strictly for:

  • Processing and fulfilling your orders
  • Purchasing selected articles
  • Custom stitching according to your measurements
  • Shipping and delivery coordination
  • Customer support communication
  • Payment verification
  • Improving our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Measurement and Sensitive Information

Body measurements are collected solely for stitching purposes.
This information is handled confidentially and used only for order fulfillment.

4. Payment Security

Payments are processed through secure third-party payment gateways.
We do not store your card details on our servers.

5. Sharing of Information

Your information may be shared only when necessary with:

  • Courier and shipping partners
  • Payment processing providers
  • Tailoring and production team (for stitching purposes only)

All partners are expected to handle your information responsibly.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. International Customers

As we serve customers worldwide, your information may be processed in Pakistan or other operational locations necessary to fulfill your order.

8. Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and enhance functionality. You may disable cookies in your browser settings if preferred.

9. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (except where required for legal or accounting purposes)

Requests can be made through our contact page.

10. Data Retention

We retain order information only as long as necessary for business, legal, and accounting purposes.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us through our website contact form or official email.

Your trust is important to us. We are committed to protecting your privacy and handling your information responsibly.